Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how Jiangmen Pengjiang ZRC Textile Co., Ltd. collects, uses, and safeguards your data.
Information We Collect
As a B2B manufacturer, we collect information primarily from business partners, prospective buyers, and visitors to our website. The types of information we may collect include:
Business Contact Information
- Full name and job title
- Company name and business address
- Email address and phone number
- WhatsApp or messaging contact
Business & Inquiry Data
- Product inquiries and specifications
- Sample and order requirements
- Customization and OEM/ODM requests
- Communication and correspondence history
Website Usage Data
- IP address and browser type
- Pages visited and time on site
- Referring website or search query
- Device type and operating system
Transaction Information
- Order and invoice details
- Shipping and delivery addresses
- Payment records (non-card data)
- Customs and export documentation
How We Use Your Information
We use the information we collect solely for legitimate business purposes related to our manufacturing and B2B services:
-
Responding to inquiries and quotation requests
Processing your product inquiries, OEM/ODM requests, and providing accurate quotations.
-
Order processing and production management
Managing your orders, samples, customization requirements, and production schedules.
-
Business communication and relationship management
Maintaining ongoing communication about orders, product development, and business updates.
-
Shipping, logistics, and export compliance
Coordinating shipments, preparing export documentation, and complying with customs requirements.
-
Website improvement and analytics
Understanding how visitors use our website to improve content and user experience.
-
Legal and regulatory compliance
Meeting our obligations under applicable laws, regulations, and international trade requirements.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your business data is used exclusively for fulfilling our manufacturing and service obligations.
We may share your information only in the following limited circumstances:
Logistics and freight partners -- to arrange shipping, customs clearance, and delivery of your orders.
Payment processors and banks -- to process international wire transfers and trade finance transactions.
Professional service providers -- such as legal advisors, accountants, or quality inspection agencies, under strict confidentiality agreements.
Regulatory authorities -- when required by law, court order, or governmental regulation in China or the importing country.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. We use the following types of cookies:
Essential Cookies
Required for the website to function properly. Cannot be disabled.
Analytics Cookies
Help us understand visitor behavior and improve our website content.
Preference Cookies
Remember your settings and preferences for a better experience.
You can control cookie settings through your browser. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction.
Business communications via email and messaging platforms with standard encryption protocols.
Business data accessible only to authorized personnel who need it for their work.
Third-party partners and service providers are bound by confidentiality obligations.
We periodically review our data handling practices and update security measures as needed.
Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect a security breach, please contact us immediately at info@zrcpet.com.
Data Retention
We retain personal and business information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
Required for accounting, tax compliance, and trade documentation purposes.
Retained to support ongoing business relationships and dispute resolution.
Aggregated and anonymized after 12 months for trend analysis only.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and will respond to requests within a reasonable timeframe.
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data where no legal obligation requires retention.
Object to processing of your information for specific purposes.
Receive your data in a structured, machine-readable format.
Request that we limit how we use your information in certain circumstances.
To exercise any of these rights, please contact us at info@zrcpet.com. We will respond within 30 days. Please note that some rights may be limited where we have a legal obligation to retain data.
International Data Transfers
As a China-based manufacturer serving global B2B buyers, your information may be transferred to and processed in China and other countries where our business partners, logistics providers, and service providers operate.
These transfers are necessary to fulfill our manufacturing and export services. We ensure that any international transfer of personal data is conducted with appropriate safeguards, including:
- Contractual obligations requiring recipients to protect your data
- Compliance with applicable Chinese data protection laws and regulations
- Sharing only the minimum data necessary for the specific business purpose
Children's Privacy
Our website and services are intended exclusively for business professionals and B2B buyers. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information through our website or contact channels, please contact us immediately at info@zrcpet.com and we will promptly delete such information.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us through any of the following channels:
Jiangmen Pengjiang ZRC Textile Co., Ltd.
No. 11, 3rd Floor, No. 16 Huangzhuang Avenue West, Lianjiang District, Jiangmen City, Guangdong Province, China
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes your acceptance of the updated policy.